Send inquiry from our homepage or email us directly, we’ll be back to you in 24 hours. We are available to answer phone from 9am to 10pm, welcome to call if any question!
We'll confirm your shipping details at first (company name, address, zip code, contact ,phone),then issue official “Proforma Invoice” (bank details included) for you to arrange payment.
The core/item for exchange must be complete and never repaired, and be sent to us after invoice approved.
All orders are 100% prepaid before delivery. We accept wire transferring / Western Union from bank, and cash.
US dollars, Euro, or CNY.
We ship worldwide. DHL/EMS/Fedex Express will be arranged within 1-5 working days after payment confirmed unless otherwise specified. We Seller are responsible for export Customs clearance in our end, and buyers for import Customs clearance in their end.
Items are sold with NO WARRANTY, unless it is stated otherwise in the body of the proforma invoice/purchase order. Mostly 90 days for new original, 30/60 days for used.
Yes, goods are permitted to be returned in same received condition within 7 days. Refund will be handled within 2-4 working days after final confirmation (Freight & bank fee excluded). Shipping fee for return should be borne by buyers. No returns after 3 days if ordered wrong.
Sure, feel free to contact even years later. We'll look into the faults and try to find out some solutions/suggestions for you reference.